Shipping & Delivery

Vcivik Delivery Guide Shipping & Delivery Orders are normally processed within 1–3 business days , excluding weekends and public holidays. Estimated transit after dispatch Destination Estimated time United States 5–10 business days Canada 7–12 business days United Kingdom 5–10 business days Australia 7–14 business days Other available destinations 10–20 business days Available destinations and final shipping charges are shown at checkout. Delivery estimates may be affected by customs, carrier delays, weather, holidays, or remote locations. Tracking Tracking information is emailed after dispatch when available. Allow 24–48 hours for the carrier’s first scan. Customs and import fees Unless expressly collected at checkout, destination-country duties, VAT, taxes, and handling fees are the customer’s responsibility. Delivery problems For delayed, missing, damaged, or incomplete shipments, email hello@vcivik.ai with your order number, tracking details, and relevant photos. The formal Shipping Policy governs all orders.