Shipping policy
📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery.
🚚 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
| Location | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| Canada | 7–12 business days |
| United Kingdom | 5–10 business days |
| Australia | 7–14 business days |
| Rest of World | 10–20 business days |
Delivery delays can occasionally occur due to customs or carrier issues.
🌍 International Shipping
We offer worldwide shipping.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
We are not responsible for these charges if they are applied and are your responsibility as the customer.
📦 Order Tracking
Once your order has shipped, you will receive an email with a tracking number.
Please allow 24–48 hours for the tracking information to become active.
🧾 Missing, Lost, or Damaged Packages
If your order hasn’t arrived within the estimated time frame, please contact us at [your support email].
We will work with the shipping carrier to resolve the issue.
We are not responsible for packages lost or damaged in transit, but we will help you file a claim if needed.
✉️ Contact Us
If you have any questions about this Shipping Policy, please contact us:
Email: zouhairkhatem@gmail.com